Contact & support

One team.
A direct contact.

Contact CHANNEL+ on WhatsApp for subscription advice, setup, orders and reseller support in English and French.

A useful answer, close at hand

Our guides walk you through the first checks. You can also contact our team directly.

All guides and advice →

WHATSAPP · FR / EN

Let’s talk about what you need.

Choosing a subscription, setting up a device or checking an order: tell us what you need and our team will help.

Chat on WhatsApp

Support in English and French.

Before you choose

Tell us your country, preferred plan and device model. For specific content, check availability before ordering.

Compare plans

Already a customer

Have your order reference, app name and a description of the issue ready. These details help us guide you.

Read the terms

Your reseller business

Specify the server, order size or top-up you need. For a buyback, include your purchase reference and unused-credit balance.

Explore CHANNEL+ Business

A clear conversation, from start to follow-up.

Before payment, ask for your order summary: offer, term, total amount, currency and activation arrangements. A WhatsApp enquiry does not take a payment.

Return to your WhatsApp conversation with our team to follow up on your enquiry.

Your operator

Apex Lumen LLC · LLC · New Mexico, United States