Your information.
In plain language.

01. Who handles your information?

Apex Lumen LLC operates CHANNEL+. Company details are provided in the legal information.

02. Your enquiries and orders

When you choose a subscription, an enquiry reference is created before WhatsApp opens. Opening the conversation does not prove that you sent the message or paid.

The intended live sales flow links an enquiry reference to the selected page, country, language, plan, term, price and currency. Choosing an 18+ page is recorded in the relevant enquiry. Your message may also mention your device.

For order management, the operator may record customer or reseller references, amounts, payment references, access-delivery status and refunds. The site has no card-entry form.

Links and technical data

Subscription, trial, advice and reseller enquiries may create a reference before WhatsApp opens. The record includes the page, country, language and submitted choices, including a selected reseller server. When you arrive through a guide link, its reference may be attached to the enquiry to understand which content helped. This uses no cookie or tracking across visits and does not reveal your Google search. Support and refund links remain direct. If recording is unavailable, WhatsApp may open without a reference.

To limit abusive requests to website interfaces, the server processes the connection IP address. The website’s Cloudflare protection stores a pseudonymised identifier and a temporary counter, without recording the IP address in plain text in that counter.

03. What is this information used for?

To prepare your enquiry, answer questions and manage orders, payments, top-ups and support. Status changes are logged so an operation’s history can be traced.

04. WhatsApp, hosting and images

WhatsApp is an external service. Opening its link sends that service the information needed to start the conversation and the prepared message in the URL. Sending the message remains your choice. WhatsApp’s own processing is also governed by its privacy policy.

Records are intended for the operator and authorised people needed to handle them. The website and its images are served by Cloudflare. Loading them sends the host your IP address and the technical information needed to respond to the request.

05. Cookies and audience measurement

With your consent, first-party measurement links pages viewed during a session to enquiries and purchases that we later confirm. It distinguishes search-engine arrivals and journeys from guides to offers. It does not know your search keywords, track your visits to other websites or use advertising pixels.

You can accept or decline using equal choices, then change your decision through “Privacy preferences” in the footer. Your choice is remembered in your browser for 180 days. Without consent, measurement does not start and you can order normally.

The secure measurement cookie expires after 30 minutes of inactivity, with a maximum session length of 24 hours. The temporary identifier stays server-side and is not shared with the editorial engine. Browsing statistics do not store conversations, plain-text IP addresses, full referring URLs or search terms. Expired temporary data is removed during daily cleanup; aggregate counts are retained for up to 400 days. Withdrawing consent stops measurement and removes the active session; previously aggregated counts remain.

The operator’s private dashboard separately uses a strictly necessary, secure session cookie lasting up to eight hours after sign-in.

06. Retention and security

Administration access is protected. Records and payment references are not accessible through public pages. The reporting interface intended for automation receives filtered aggregates, not conversations or payment evidence.

Recorded data is not deleted automatically. For questions about its retention or requests for deletion, reach the operator through the Contact page.

07. Requests about your information

Contact the operator to request access, correction or erasure, or to ask about other rights applicable to your situation. Include a reference that helps locate your record; do not send identity documents or bank details unsolicited.